In words that potential customers, who know nothing about this business will understand, what is your role?
To provide solutions for our technical customers in the form of the right product to allow them to achieve the best results in their markets.
What are your professional strengths in this role?
Providing rapid and effective advice to our customers based on nearly three decades experience in many areas of technical textiles
Thinking back, what was one job that you did really well that you know made a big difference to the results achieved for the customer or your team?
Expanded the awareness of the full range of products through both client meetings and social media contact resulting in a major upturn in sales.
If there was one thing that you wished people could understand about the way you fulfill your role, what would it be?
The need to build strong and lasting relationships with customers based on face to face contact which leads to a high level of trust between supplier and client.
What do you hope to achieve in your role at Ricky Richards?
Play my part in making the Technical textiles team the paramount team with the no 1 Textile fabric supplier in Australia