They say it is first impressions that count, and that’s why we’ve had Janelle at the front of house, as our receptionist, since 2007. She’s a natural… positive attitude, great listener, helpful, loves a chat. A real ‘people person’ and great at what she does.
How long have you been with Ricky Richards?
10 years in April
In words that potential customers, who know nothing about this business will understand, what is your role?
The Receptionist with a natural interest in people and helpful attitude
What are your professional strengths in this role?
Positive Attitude, Helpful, Great listener and communication skills.
Thinking back, what was one job that you did really well that you know made a big difference to the results achieved for the customer or your team?
It’s not one job, but every job. I am the front-of-house and so every customer, every supplier who comes through the Ricky Richards door needs to feel the warmth of the family that is our organization. I pride myself on putting my best foot forward for every single one of them, every day. It’s the Ricky Richards way!
If there was one thing that you wished people could understand about the way you fulfil your role, what would it be?
I absolutely love my role and all that I do here at RR. I do love talking to our wonderful customers.