- In words that potential customers, who know nothing about this business will understand, what is your role?
I am responsible for the technology side of Ricky Richards. My job is to make sure technology is working correctly and used properly to increase productivity. I also make sure the staff has no issues with technology and their devices. I also make sure our systems are working correctly.
- What are your professional strengths in this role?
Problem solving, Attention to detail and Patience.
- Thinking back, what was one job that you did well that you know made a big difference to the results achieved for the customer or your team?
I am still new at RR(1.5 weeks old), look forward to achieve few goals/results, so I will have few stories to tell and learn new things on the way.
- If there was one thing that you wished people could understand about the way you fulfill your role, what would it be?
I love solving the IT issues for users, but sometimes the issue cannot be resolved straight away due to various factors. But trust me I am restless until I solve the issue.
What do you hope to achieve in your role at Ricky Richards?
I would like to improve the productivity by,
- Better use of technology
- Improve Business Process using technology
- Minimize manual work by automating processes where possible