Gowthan Reddy

IT Systems & Applications Administrator

  • In words that potential customers, who know nothing about this business will understand, what is your role?

I am responsible for the technology side of Ricky Richards. My job is to make sure technology is working correctly and used properly to increase productivity. I also make sure the staff has no issues with technology and their devices. I also make sure our systems are working correctly.

 

  • What are your professional strengths in this role?

Problem solving, Attention to detail and Patience.

 

  • Thinking back, what was one job that you did well that you know made a big difference to the results achieved for the customer or your team?

I am still new at RR(1.5 weeks old), look forward to achieve few goals/results, so I will have few stories to tell and learn new things on the way.

 

  • If there was one thing that you wished people could understand about the way you fulfill your role, what would it be?

I love solving the IT issues for users, but sometimes the issue cannot be resolved straight away due to various factors. But trust me I am restless until I solve the issue.

 

What do you hope to achieve in your role at Ricky Richards?

I would like to improve the productivity by,

  • Better use of technology
  • Improve Business Process using technology
  • Minimize manual work by automating processes where possible