Our National Sales Manager, Michelle works for our professional national sales team to distribute and promote the entire range of our Ricky’s products. She is passionate about our products and about delivering exceptional customer service.
How long have you been with Ricky Richards?
Over 6 years
In words that potential customers, who know nothing about this business will understand, what is your role?
Michelle leads a team of exceptional sales staff based nationally to help distribute & promote the Ricky range of textiles including Sun Control, Technical Textiles, Print Media, Shade Control and the Architect & design industries.
What are your professional strengths in this role?
Michelle has spent her entire career in sales roles, so her strengths come from her passion for the textile industry and her exceptional customer service skills.
Thinking back, what was one job that you did really well that you know made a big difference to the results achieved for the customer or your team?
Continually reminding both her team and Ricky’s customers that quality and service are always number one. Our stock holdings and exceptional customer service ensure our customers experience the Ricky difference.
If there was one thing that you wished people could understand about the way you fulfil your role, what would it be?
Michelle’s level of ownership and motivation to help customers improve their businesses are the hallmark of dealing with Ricky Richards.
What do you hope to achieve in your role at Ricky Richards?
To continue to lead a team that are dedicated to their customers’ needs to ensure we are the textile company of choice.